Privacy Policy

Date of Last Revision: August 31, 2025

Welcome to Extreme Handyman Services! Extreme Handyman Services LLC ("Extreme Handyman Services," "we," "us," or "our") provides professional handyman services and home maintenance solutions through its website www.extremehandymanservices.com (the "Site") and its mobile applications (collectively, including the Site, the "Service").

This Privacy Policy explains what personal information we collect, how we use and share that information, and your choices concerning our information practices. This Privacy Policy is incorporated into and forms part of our Terms of Service.

Before using the Service or submitting any personal information to Extreme Handyman Services, please review this Privacy Policy carefully and contact us at extremehandyman@gmail.com if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

1. PERSONAL INFORMATION WE COLLECT

Personal Information You Provide

We collect the following categories of personal information from you when you sign up for or use the Service or otherwise communicate with us:

• Account Information: We collect basic personal information when you create an account to use the Service, including name, email address, phone number, and physical address.
• Payment Information: In the event you make a purchase through the Service, our payment processor(s) will collect the financial information necessary to process your payments, such as your payment card number and authentication details. Please note, however, that we store only a tokenized version of such information and do not maintain payment card information on our servers; however, this information is received and stored by our payment processor in order to process your payment.
• Service Request Information: When you request handyman services, we collect information about your service needs, property details, preferred scheduling, and any specific instructions or requirements for the work to be performed.
• Communication Information: We may collect information when you contact us with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback. Providing communication information is optional to you.
• Social Media Information: We have pages on social media sites like Instagram, Facebook, Twitter, and LinkedIn ("Social Media Pages"). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Internet Activity Information

When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:

• Log Information: Information that your browser automatically sends whenever you visit the Site. Log Information includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
• Cookies Information: Please see the "Cookies" section below to learn more about how we use cookies.
• Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Location Information: We derive a rough estimate of your location from your IP address to help match you with local handyman services in the Twin Cities area.
• Email Open/Click Information: We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.

Derived Information

We may infer your preferences for handyman services and home maintenance needs based on the Personal Information we collect about you.

Cookies

We use cookies to operate and administer our Site, gather usage data on our Site, and improve your experience on it. A "cookie" is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies).

On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this information, click here.

Online Tracking and Do Not Track Signals

We and our third party service providers may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. Our Site currently does not respond to "Do Not Track" ("DNT") signals and operates as described in this Privacy Policy whether or not a DNT signal is received.

2. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

• To provide handyman services and home maintenance solutions;
• To match you with qualified handymen in your area;
• To schedule and coordinate service appointments;
• To process payments and manage your subscription package;
• To respond to your inquiries, comments, feedback, or questions;
• To send administrative information to you, for example, information regarding the Service and changes to our terms, conditions, and policies;
• To analyze how you interact with our Service;
• To maintain and improve the Service;
• To develop new handyman services and features;
• To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture, and networks; and
• To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated Information

We may aggregate personal information and use the aggregated information to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Service and share aggregated information like general user statistics with prospective business partners.

Marketing

We may use your personal information to contact you to tell you about handyman services or subscription packages we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails you receive by updating your settings through communication with our team.

3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

In certain circumstances we may share the categories of personal information described above without further notice to you, unless required by the law, with the following categories of third parties:

• Handyman Professionals: We share necessary information with our background-checked, vetted, and insured handyman professionals to enable them to provide services to you, including your name, contact information, service location, and service requirements.
• Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services.
• Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your personal information and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Service, or the public, or (v) protect against legal liability.
• Affiliates: We may share personal information with our future affiliates, meaning an entity that controls, is controlled by, or is under common control with Extreme Handyman Services. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.

4. MINNESOTA PRIVACY RIGHTS DISCLOSURES

Under the Minnesota Consumer Data Privacy Act (MCDPA), which took effect on July 31, 2025, Minnesota residents have the following rights regarding their personal data:

• Right to Know: You have the right to confirm whether we are processing your personal data and to know the categories of personal information we have collected about you, the business purposes for which we collect it, and the sources from which we obtained it.
• Right to Access: You have the right to access the specific pieces of personal information we have collected about you.
• Right to Correction: You have the right to correct inaccuracies in your personal data.
• Right to Deletion: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions.
• Right to Portability: You have the right to obtain a portable copy of your personal data.
• Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising, sales of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
• Right to Question Profiling Decisions: If you are subject to automated decision-making, you have the right to question the result of the profiling, to be informed of the reason for the decision, and to request a reevaluation if the decision was based on inaccurate data.
• Right to Third-Party Disclosure Information: You have the right to obtain a list of specific third parties to whom we have disclosed your personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights under the MCDPA.

To exercise any of these rights, you may contact us at extremehandyman@gmail.com or call (612) 462-8243. We will respond to your request within 45 days and may extend this period by an additional 45 days if necessary.

5. CHILDREN

Our Service is not directed to children who are under the age of 18. Extreme Handyman Services does not knowingly collect Personal Information from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided personal information to Extreme Handyman Services through the Service please contact us at the address noted below, and we will endeavor to delete that information from our databases.

6. LINKS TO OTHER WEBSITES

The Service may contain links to other websites not operated or controlled by Extreme Handyman Services, including social media services ("Third Party Sites"). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites.

7. SECURITY

You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect personal information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail.

8. INTERNATIONAL USERS

Extreme Handyman Services and the Service is based in the United States and primarily serves the Twin Cities Metropolitan Area in Minnesota. Extreme Handyman Services does not make any representations or warranties with respect to the privacy and/or data protection laws of any non-U.S. jurisdictions.

9. YOUR CHOICES

In certain circumstances providing personal information is optional. However, if you choose not to provide personal information that is needed to use some features of our Service, you may be unable to use those features. You can also email us at the address noted below to request updates or corrections to your personal information.

10. CHANGES TO THE PRIVACY POLICY

The Service and our business may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Service or providing us with personal information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it.

11. CONTACT US